![]() ![]() This method only requires you to back up old iPhone's messages to iCloud. If the update does not include macOS 11 Big Sur, simply check Software Update and apply macOS 11. Android devices: Clear the app cache and data for the app you are using for email, usually Email, Mail, or As Mac reinstalls macOS 11, it will replace all Apple system files, thus overwrite any problematic issues that cause it to freeze. Here are some possible fixes Click the File tab. Apple has a page that spells out the steps needed to change which email address is used as your Apple ID. ![]() ![]() Select “From a Windows PC”, then click Continue. ![]()
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